If a bookboon.com Premium payment did not go through on the usual renewal date, you will receive an email notification.
This can happen for a number of reasons, such as:
- Your credit card may have expired
- There may not have been sufficient funds when the payment was attempted
- A temporary connection problem occurred with your bank when the payment was due to be processed
You will not immediately lose your paid subscription. We’ll keep trying to process the payment over the next few days.
You can check your payment details anytime on your subscription page.